Privacy Policy

Overview

PSI Buffalo, Inc. operates this privacy policy to protect customer and patient information for our Dietech dietary software program. We are committed to maintaining the privacy and security of all information entrusted to us.

Information Collection

Website Data

The only personal information PSI Buffalo obtains about individual users to our websites is what is supplied voluntarily by users. We collect IP addresses, search terms, timestamps, geographic location, and device information through analytics to improve our services and user experience.

Software Usage Data

When using Dietech, PSI Buffalo gathers facility details including type, size, location, and contact information. We also collect patient/resident information necessary for the software's functionality, including names, medical IDs, birthdates, medications, height, weight, diet orders, and allergies.

Data Usage & Sharing

Information collected supports the software's functionality and is used to provide and improve our services. PSI Buffalo does not share personal information with any third party in the course of normal business operations.

We may share data during business reorganizations, acquisitions, or as required by law. In such cases, we will ensure that any entity receiving data maintains appropriate privacy and security standards.

Security Measures

PSI Buffalo employs process, technology, and physical security safeguards to protect your information. We utilize Secure Socket Layer (SSL) technology that protects information using both server authentication and data encryption.

Our staff receives continuous training on data protection and regulatory compliance. While we implement strong security measures, no system can guarantee complete security. We continuously monitor and update our security practices.

HIPAA Compliance

As a provider of healthcare software, PSI Buffalo is committed to maintaining HIPAA compliance. We implement appropriate administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of protected health information (PHI).

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have questions about our privacy practices, please contact us using the information below.

Contact Information

Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes by posting the new privacy policy on this page and updating the “Last Updated” date.